Another key aspect which Mr. Welch highlights is the “continuous coaching” which they use to do at GE. A recent article series on Fortune magazine refers to how some of the companies groom leaders. Article goes on to explain how companies such General Electric, Proctor and Gamble, Nokia, McKinsey, Hindustan Lever, IBM (Fortune survey with Hewitt Associates and RBL Group) creates competitive advantage for their own organizations through breeding leaders. One of the greatest responsibilities’ of leadership is to develop other leaders.
As a manager who is responsible for two separate teams the author believes that his primary role was to develop those who were under his supervision. With the correct guidance and encouragement they’ve always come up with trumps when and where it mattered most. Author always encourage people to work on developing themselves and on regular basis work with them to chart out their progress in identified areas such as technical competency development and soft skills development. Coaching effort is indeed an investment which carries rich dividend.